File a grievance
Any client, family member or partner can file a grievance through FARR. Doing so will not affect your place in the program.
FARR grievance formContact & admissions
Call the line for your program. A person answers.
Admissions is not a form-only process. If you would rather write than talk, use the assessment request below and we will call you back at the number and time you choose.
How to reach us
Three numbers, one office.
Women's admission
Call or text (386) 846-0078
Also the domestic violence crisis line.
Men's admission
Call or text (386) 846-6572
Administrative offices
(386) 846-7102
339 E New York Avenue
DeLand, FL 32724
Office hours
Monday through Friday, 8:30 am – 5 pm
Admissions lines are answered outside office hours.
Areas served
DeLand, Deltona, Orange City, DeBary, Daytona Beach and the wider Volusia and Flagler county area.
Start your journey
Request a client assessment
Fill this in for yourself or on behalf of someone else. Fields marked are required. We will call you back — nothing is shared outside our admissions team.
Visiting us
339 E New York Avenue, DeLand.
Our administrative office is in downtown DeLand, a few minutes from the Volusia County courthouse. Walk-ins are welcome during office hours, though calling ahead means somebody from admissions will be free when you arrive.
- Residence addresses are not published. Domestic violence safe house locations are confidential.
- Referrals accepted from treatment centres, hospitals, probation, DCF and community partners.
- Interpretation can be arranged — tell us what you need when you call.
Policies & accountability
How to hold us to our standards.
Codes of ethics
We operate under the FARR and NARR codes of ethics, and our certification aligns with Florida Statute 397.487 for voluntary certification of recovery residences.
Read the statuteTerms & privacy
What we collect through this site, how admissions information is handled, and the terms that apply to donations and program participation.
Request a copySupport the work